Terms and Conditions
Welcome to Moosun! By accessing and using our website www.moosunbd,com, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website.
Acceptance of Terms
By accessing or using the Moosun website, you confirm that you are at least 18 years of age or have parental consent to make purchases, and you agree to abide by the laws of Bangladesh. By using our services, you also agree to these Terms and Conditions and our Privacy Policy.
Use of the Website
You agree to use the Moosun website only for lawful purposes in accordance with the laws of Bangladesh. Activities that violate these laws or infringe on the rights of others are strictly prohibited. These include, but are not limited to, any form of fraud, unlawful transactions, or malicious activities like hacking, sending harmful software, or interfering with the functionality of the website.
Product Information
Moosun strives to ensure that all product information, including prices, descriptions, and availability, is accurate. However, errors may occur. In such cases, we reserve the right to correct any inaccuracies, update product information, and adjust prices without prior notice.
Orders and Payments
By placing an order on Moosun, you agree that:
- All the information you provide is accurate and complete
- You are authorized to use the payment method for the transaction.
- All prices are in Bangladeshi Taka (BDT), and applicable VAT, taxes, and shipping fees will be added during checkout.
Payments can be made via our secure payment gateways, including bKash, Nagad, debit/credit cards, and other methods specified at checkout. Moosun reserves the right to cancel or refuse orders, particularly in cases where fraud or inaccuracies are detected.
Shipping and Delivery
Moosun delivers products across Bangladesh. Shipping costs and delivery times will be displayed during checkout, based on your location and the shipping option selected. While we make every effort to ensure timely deliveries, delays may occur due to circumstances beyond our control, such as courier delays or public holidays.
Moosun is not liable for delays caused by the shipping provider but will assist in resolving any issues that may arise.
Returns and Refunds
Moosun is committed to ensuring customer satisfaction. If you are not happy with your purchase, you can request a return within 7 days of receiving the product. Returns are only accepted if:
- The product is unused, unopened, and in its original packaging.
- You provide a valid proof of purchase.
To initiate a return, please contact our customer service team at [your email] for assistance. Once the product is received and inspected, we will process the refund to your original payment method. Please note that shipping fees are non-refundable.
For hygiene and safety reasons, certain products (such as opened cosmetics or skincare items) cannot be returned unless they are faulty or damaged on delivery.
Intellectual Property
All content on the Moosun website, including product descriptions, images, logos, and other materials, is the intellectual property of Moosun or its content providers. You may not copy, distribute, modify, or use any content from our website without written consent from Moosun.
User Accounts
When creating an account on Moosun, you are responsible for keeping your account information, including your password, secure. You agree to accept responsibility for all activities that occur under your account. Moosun reserves the right to suspend or terminate your account for any fraudulent, abusive, or illegal activity.
Limitation of Liability
Moosun will not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or any products purchased through the website. This includes, but is not limited to, loss of profits, data, or any damages resulting from the misuse of our website or products.
Our liability is limited to the amount you paid for the product in question.
Governing Law
These Terms and Conditions are governed by the laws of Bangladesh. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of Bangladesh.
Changes to Terms and Conditions
Moosun reserves the right to modify or update these Terms and Conditions at any time without prior notice. By continuing to use our website after changes are made, you accept the updated Terms and Conditions. Please review this page regularly to stay informed of any changes.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- MOOSUN
- moosun139@gmail.com
- +8801886825035